What personal information does Protoys collect?

The type of personal information that Protoys records will depend on your usage of our site. If you carry out a transaction online, Protoys will record information that may differ from the information Protoys collects if you simply visit our site.

Purchasing products or services:
If you purchase products or services, Protoys requires you to provide certain details so that we can establish an account and provide you with the product or service. This includes details such as your name, contact details and company information. Protoys requires this information to help us process and manage your account. If you purchase a product or service Protoys also requires your credit card details in order to process the purchase.

General requests:
Protoys may also conduct voluntary surveys or request other voluntary information from time to time. These surveys provide Protoys with important information that enables improvement in the types and quality of services offered and the manner in which those services are offered. It will always be clear whether the information requested is mandatory or voluntary.

Navigation information:
Each time you visit Protoys web site, anonymous navigation information is collected by our servers. This information includes:

- the type of browser and operating system you are using; 
- the address of the referring site (ie the previous site you had visited) and the website you leave our site to visit;
- the date and time of your visit; 
- your server's IP address (a number which is unique to the machine); and
- the address of the pages you accessed.

This provides Protoys with information about how the web site is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each web page on the site. It does not personally identify individual users unless the user has previously elected to identify themselves by submitting personal information.

In addition, Protoys web site, like many others, uses cookies. A cookie is a piece of information that the website sends to your browser and which is stored on your hard disk. A cookie helps to identify your browser to the website when you return to visit the site and identifies the previous requests your browser has made. This allows the site to be tailored to you on your return visits. Cookies cannot identify you personally. If you do not wish to receive cookies it is likely that you can disable their use by altering the security settings on your web browser however this may impede your ability to use parts of the site (for example, the shopping trolley). Your web browser might also contain a mechanism that warns you that a site you are visiting makes use of cookies.

What happens with your personal information?

Protoys respects your privacy. All sensitive information remains secure, confidential and will not be passed on to third parties. The personal information collected from you at this site is or may be used:

- for billing purposes; 
- to maintain your account; 
- to notify you about other or new products or services; 
- in order to provide you with the products, services or information you have requested.

Protoys may also use its customer database, including information provided by you through this web site, to distribute information about other Protoys products and services. If at any time you no longer wish to receive email or postal communications from Protoys, please contact Protoys at any time.

Information collected on this site may also be combined and de-identified to provide Protoys  with anonymous demographic and usage information. Protoys can then use this aggregated information to develop new and/or more appropriate services and products to offer to customers.

In addition, anonymous navigation information may be used for statistical analysis of the site, for marketing purposes and to tailor the content of the site to the needs of Protoys customers. Statistical information is not disclosed in connection with your personal information.

Changes to this Privacy Statement

This Privacy Statement may change from time to time. Any changes to the Protoys Privacy Statement will be highlighted in this area from time to time.
Protoys supplies toys, gifts, showbags, toy raffles & promo items to social clubs, companies, charities and organisations for children’s events and Christmas parties.